Int 1832-2019
Requiring 311 to notify each agency when a request for service or complaint has not been closed within the number of days specified by such agency’s service level agreement.
This bill would require 311 to notify each agency when a customer’s request for service or complaint has not been closed within the number of days specified by such agency’s service level agreement. Service level agreements set forth the number of days within which each agency has committed to review, take action on, and close a particular category of requests for service or complaints.
DCo-Sponsors (9)
Bill History (16)
More from Ben Kallos (Sponsor)
Int 1408-2019
Affordable retail space in financially assisted development projects, and to provide for the expiration of the provisions relating thereto.
Int 2181-2020
Imposition of civil penalties on property owners who fail to repair sidewalk defects.
Int 1094-2018
Oversight access to agency data.
Int 0232-2018
Requiring the NYPD to report on arrests of individuals under 18 years of age.
Meetings & Hearings (5)
Documents
Files (22)
Int. No. 1832
1/29/2021
Summary of Int. No. 1832
1/29/2021
December 19, 2019 - Stated Meeting Agenda with Links to Files
1/21/2021
Proposed Int. No. 1832-A - 1/27/20
1/29/2021
Summary of Int. No. 1832-A
1/29/2021
Committee Report 1/21/20
1/21/2021
Hearing Transcript - Stated Meeting 12-19-19
1/21/2021
Hearing Transcript 1/21/20
1/21/2021
Hearing Testimony 1/21/20
1/21/2021
Minutes of the Stated Meeting - December 19, 2019
1/21/2021
Proposed Int. No. 1832-B - 1/21/21
1/29/2021
Summary of Int. No. 1832-B
5/4/2021
Fiscal Impact Statement
3/31/2021
Committee Report 1/28/21
1/27/2021
Committee Report - Stated Meeting
2/5/2021
January 28, 2021 - Stated Meeting Agenda with Links to Files
2/5/2021
Hearing Transcript 1/28/21
3/11/2021
Int. No. 1832-B (FINAL)
3/31/2021
Hearing Transcript - Stated Meeting 1-28-21
3/22/2021
Legislative Documents - Letter to the Mayor
3/31/2021
Local Law 20
3/31/2021
Minutes of the Stated Meeting - January 28, 2021
3/31/2021