Int 1461-2017
Requiring the dept of social services to provide client service training to certain employees.
In an effort to improve the level of service provided at social services centers, this bill requires the Human Rights Administration/Department of Social Services to conduct customer service and professionalism training for all employees that interact with members of the public and work in Job Centers or Supplement Nutrition Assistance Program (SNAP) Centers, where individuals may apply for public assistance benefits.
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Bill History (12)
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Meetings & Hearings (4)
Documents
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Download fileFiles (17)
Summary of Int. No. 1461
11/27/2017
Int. No. 1461 - 2/1/17
11/27/2017
February 1, 2017 - Stated Meeting Agenda with Links to Files
11/27/2017
Committee Report 6/27/17
11/27/2017
Hearing Testimony 6/27/17
11/27/2017
Hearing Transcript 6/27/17
11/27/2017
Summary of Int. No. 1461-A
1/8/2018
Proposed Int. No. 1461-A - 11/28/17
11/30/2017
Committee Report 11/29/17
11/30/2017
Fiscal Impact Statement
2/26/2018
November 30, 2017 - Stated Meeting Agenda with Links to Files
1/8/2018
Hearing Transcript 11/29/17
12/15/2017
Hearing Transcript - Stated Meeting 11-30-17
1/8/2018
Int. No. 1461-A (FINAL)
2/26/2018
Legislative Documents - Letter to the Mayor
2/26/2018
Minutes of the Stated Meeting - November 30, 2017
2/26/2018
Local Law 15
11/1/2021