Int 1332-2019
Office of constituent services.
This bill would create an Office of Constituent Services at the Department of Social Services (“DSS”). The Office would establish a system for DSS to receive comments, questions and complaints from clients, conduct a review of all cases where public benefits have been or will be terminated, maintain policies to communicate with clients in a timely manner in response to inquiries, and develop strategies and recommendations regarding such client communication. DSS would be required to post the phone number and information about the Office of Constituent Services on its website.
DCo-Sponsors (14)
Bill History (12)
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Meetings & Hearings (4)
Documents
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Download fileFiles (20)
Int. No. 1332
12/23/2021
Summary of Int. No. 1332
12/23/2021
January 24, 2019 - Stated Meeting Agenda with Links to Files
12/23/2021
Committee Report 2/4/19
8/7/2019
Hearing Testimony 2/4/19
8/7/2019
Hearing Transcript - Stated Meeting 1-24-19
12/23/2021
Hearing Transcript 2/4/19
8/7/2019
Proposed Int No. 1332-A - 8/15/19
8/15/2019
Summary of Int. No. 1332-A
12/23/2021
Committee Report 8/13/19
8/16/2019
August 14, 2019 - Stated Meeting Agenda with Links to Files
8/16/2019
Fiscal Impact Statement
11/19/2019
Hearing Testimony 8/13/19
8/15/2019
Hearing Transcript 8/13/19
8/16/2019
Hearing Transcript - Stated Meeting 8-14-19
9/16/2019
Legislative Documents - Letter to the Mayor
11/19/2019
Int. No. 1332-A (FINAL)
11/19/2019
Local Law 160
11/19/2019
Minutes of the Stated Meeting - August 14, 2019
12/23/2021
Minutes of the Stated Meeting - January 24, 2019
12/23/2021