Creation of an office of the utility advocate within the department of consumer and worker protection.

A Local Law to amend the New York city charter, in relation to the creation of an office of the utility advocate

This bill would establish an Office of the Utility Advocate. The Office would be charged with receiving feedback from City customers on their utility providers; advocating for utility customers at public hearings; assisting utility customers with accessing financial help to pay their utility bills; and educating City utility customers on their rights and methods to lower their utility bills.